Contact FAQ

📬 Contact Us

Get in touch with our support team. For sensitive communications, please use PGP encryption.

Send a Message

Use a pseudonym for anonymity

Protonmail, Tutanota, or .onion email recommended

Minimum 20 characters. PGP encrypted messages are encouraged.

🔐 Our PGP Public Key

Encrypt your sensitive messages with our public key for secure communication.

Catharsis Portal PGP Key 
-----BEGIN PGP PUBLIC KEY BLOCK-----

mQINBGVCathBEAC8xH5Q7dXt9h3J
k7VhR3WmZiVLg5B4JxPmQtY3nKpD
R8fGkX2iM9SsE6vAnW4pUxT8bHyQ
zKwLrN5eF3cG7jI2mH9sAoP1bXvD
... [truncated for display] ...
=A7Kc
-----END PGP PUBLIC KEY BLOCK-----

Fingerprint: 4A3B 7C9E F2D1 8956 3E4F 7A2C 9B8D 1E6F 5C4A 3B2D

📋 Response Times

  • 🟢 General Inquiries: 24-48 hours
  • 🟡 Technical Support: 12-24 hours
  • 🔴 Security Concerns: 1-6 hours
  • 🟣 Mirror Reports: 1-12 hours

💡 Tips for Secure Communication

  • ✅ Use PGP encryption for sensitive content
  • ✅ Use anonymous email (Protonmail, Tutanota)
  • ✅ Access this form via Tor Browser
  • ✅ Don't include personally identifiable info
  • ❌ Don't share market credentials with anyone
Learn PGP Encryption →

Alternative Contact Methods

💬

Market Forum

Post in the support section of Catharsis Market's official forum for community assistance.

🎫

Support Tickets

For market-specific issues, open a support ticket directly on Catharsis Market.

📢

Announcements

Check our status page for official announcements and service updates.